Someone sent me money with Zelle®, how do I receive it?

If you have already enrolled with Zelle®, you do not need to take any further action. The money will move directly into your bank account associated with your profile, typically within minutes 1 .

If you have not yet enrolled your Zelle® profile, follow these simple steps:

1. Click on the link provided in the payment notification.
2. Select your bank or credit union.
3. Follow the instructions provided on the page to enroll and receive your payment.

If your bank or credit union is NOT listed, then download the Zelle® app and enroll your Visa® or Mastercard® debit card.

Note: Make sure you check that the email address or U.S. mobile number that you provided to the sender is enrolled with Zelle®. If you provided an email address or U.S. mobile number that is not yet enrolled with Zelle®, contact your bank to register your email address or U.S. mobile number that your sender used to send the payment with Zelle®.